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CUSTOMER CARE

At n-silver, your satisfaction is our top priority. We are committed to providing high-quality German silver products and an exceptional shopping experience. If you have any questions, concerns, or feedback, our customer care team is here to help.

How to Contact Us:
  • Email: For all customer inquiries, feel free to email us at wecare@n-silver.com. We strive to respond within 24 hours on business days.

  • Phone: Our customer care team is available to assist you Monday to Saturday, from 9:00 AM to 6:00 PM (IST). Call us at +91-9150-404819

  • Live Chat: Get real-time assistance by chatting with one of our representatives. Look for the chat icon in the bottom-right corner of your screen during business hours.

  • Social Media: Reach out to us via our social media channels for quick responses and updates.

Have any questions or concerns? 

We’re always ready to help!

Call us at

+91 9150404819

or send us an email to:

wecare@n-silver.com

RETURNS

Customer satisfaction is our utmost priority at n-silver. In the event that you wish to return or exchange a product, we have a clear and customer-friendly policy to guide you through the process. Whether you have changed your mind about a purchase or encountered any concerns with the product, we are here to assist you.
We believe that a straightforward return and exchange policy is essential to build trust and confidence in your shopping experience. You can find detailed information about our policy on the dedicated Store policies page.
Should you require any further assistance or have specific inquiries about our return & exchange policy, our customer support team is readily available to provide the necessary support. Your satisfaction is our commitment.

FREQUENTLY ASKED QUESTIONS
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